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Frequently Asked Questions


Questions about Allura Lenses’ glasses

Allura Lenses' range of blue light blocking glasses & sunglasses are designed to filter out the artificial blue light and protect your eyes from dangerous UV rays, while making you look good and feel confident. 

With our blue light filtering technology embedded into our lenses, it filters out 50% of the highest energy wavelengths associated with digital eye strain. Our Blue Light lenses are virtually clear with a very subtle tint (hardly noticeable when worn) and combined with one of our stylish frames, you have protective eye-wear you will be happy to wear anywhere!

Our sunglasses, found within the Phoenix Range, offer UV400 protection for that 100% safety guarantee, and are made from the highest quality materials.

Good question! Blue light is all around us. It exists naturally from the sun as well as artificial light sources, including digital screens like your smartphone, tablet or computer. Recent studies have shown that over exposure to blue light from digital screens may have detrimental effects on our health such as digital eye strain, sleeping disorders and increase the risk of macular degeneration.

Unfortunately at the moment we do not offer glasses tailored for children. All blue light blocking glasses & sunglasses are designed to be worn by teenagers & adults.

We are an Australian-based business, with our centre of operations in Victoria.

Yes, all our products include tax.


Shipping & Delivery

Yes of course! For further shipping information please visit https://alluralenses.com/policies/shipping-policy/.

We have already selected the fastest free shipping method possible as our standard. However, if you wish to receive your item in an even quicker time frame, a small shipping fee will be added to your purchase.

Read our Shipping Disclaimer located at the bottom of every product page. If you have any further enquiries please contact us via support@alluralenses.com.

All of our orders provide tracking, just visit 
https://alluralenses.aftership.com and fill in the details to track your order.


General Information

After you have received your items, you can go back to the product listing on the website and write a review in the reviews section.

Unfortunately we do not offer over the phone customer support, but please do not hesitate to contact us via support@alluralenses.com, to alleviate any concerns or issues you may have.

Please contact our customer care department immediately via support@alluralenses.com.

The quality of all our glasses is essential to us, that's why you are entitled to a 30-day money back guarantee. We want you to be 100% satisfied with your purchase.

Unfortunately no, we do not have a shop front. We only operate in the online space.

We accept Visa, Mastercard & PayPal as our primary methods of payment, and for our Australian customers we offer a 'buy now, pay later' scheme through AfterPay.

Absolutely! All of your payment information is kept safe and secure 100% of the time.

Confirm you’ve properly filled out all details including your name, email, shipping address and phone number. If you are still having issues, please contact support@alluralenses.com.

We do not accept Cash On Delivery as payment. All orders must be purchased through our website and paid at the time of check out.

We use a currency converter system that enables the product prices to display in your currency code based on your location - from anywhere in the world. However, you will need to checkout in our store's default AUD currency.